CompuSoft Advisory Group TM

CompuSoft Advisory Group™ – CompuSoft Training & Development Specialists Since September 1993 – Principal-led | People Before Projects | Buford, GA 30519 | Remote – US Citizen | (678) 517-9608

We deliver ERP/HCM Cloud Assessment & Future-State Design, ServiceNow Advisory, and Healthcare/Payer Enterprise-Scale Platform Engineering as Firm Fixed-Price SOWs ($500K-$10M) – not individual C2C – with PMO, methodology, and vetted teams that guarantee delivery in strict 180-day windows.

C-Level to Principal: Chief Technical Architecture / EPMO Advisory – Oshkosh Truck – Lean/Build MFG SME | COO / EPMO – AbaCor / Abaxent | ERP Functional Solutions Architect – Advisory Team – KPMG – AI Policy + EPMO SME – NYSERDA 0 Departments to Full EPMO – Big Bang | Assistant Dean – Springfield College | Sr. Director – Marquette / MATC – Professional Development – Founder CompuSoft 1993.

WHAT WE SELL: Direct Vendor – Firm Fixed-Price SOWs – PDLC/SDLC Integration Model – Build-the-Team-While-You-Build-the-Platform – ERP/HCM Cloud Assessment 180-Day Guarantee – KPMG NYSERDA Big Bang Model – ServiceNow Advisory – Healthcare/Payer Enterprise-Scale Platform – AI Policy & Governance – Ecosystem & Integrations – Competitive Intelligence – Business Performance & Analytics – Available as Firm SOW or Principal Direct.

1. ERP/HCM CLOUD ASSESSMENT & FUTURE-STATE DESIGN – 180-Day Mandatory Delivery Model

Scope: Oracle EBS legacy to cloud-ready To-Be blueprint (Oracle, SAP, Workday). 6 core phases: Kickoff, As-Is BPMN modeling, Cloud Fit-Gap analysis, Migration Readiness Recommendations, Executive Presentations. Strict, non-negotiable 180-day performance window.

• Project Governance & Leadership: Establish and enforce project governance frameworks, communication plans, and execution standards across entire delivery team. Own day-to-day execution, schedule adherence, resource management, quality control.

• Schedule & Critical Path Management: Own and maintain detailed baseline project schedule (Gantt chart), tracking milestones, dependencies, and resource allocations to guarantee complete delivery within strict 180-day term.

• Stakeholder Engagement: Facilitate executive steering committee meetings, deliver transparent status reports, manage relationships with Procurement, Human Resources, Payroll, Finance, Compliance, IT.

• Scope & Risk Mitigation (RAID): Proactively identify, track, and mitigate project risks, issues, dependencies. Strictly manage scope to prevent creep during intensive process discovery workshops. Maintain SOPs/SLA, Class/Compensation, Salary Admin.

• Phased Milestone Management: Direct successful execution and sign-off of all 6 core phases.

• Deliverable Quality Assurance: Implement rigorous internal QA checkpoint processes to ensure all artifacts, process maps, strategic packages meet or exceed rigorous quality standards.

• ERP/HCM Domain Expertise: Complex legacy ERP/HCM (Oracle EBS, PeopleSoft, SAP) to modern cloud SaaS. Public Sector/Utility advantage.

Model: Firm Fixed Price SOW – includes PMO standup, methodology/frameworks (Agile/Waterfall Hybrid, BPMN, CMMI, ITIL), vetted cross-functional team (BPMN Analysts, Functional Leads Finance/Supply Chain/HCM-Payroll, Cloud Technical/Security Architects).

2. SERVICENOW – ADVISORY & STRATEGIC CONSULTING

Advisory & Strategic Consulting:

• Lead client engagements to assess current ServiceNow capabilities and define future-state process and platform strategies.

• Develop platform roadmaps aligned with business goals and technical priorities.

• Conduct business value assessments and recommend adoption strategies across ITSM, ITOM, ITAM, HRSD, SecOps, GRC, and CSM.

• Design and implement governance models, KPIs, and process improvement frameworks (CMMI 1-4, ITIL, Six Sigma, AGILE, SCRUM).

• Facilitate client workshops to gather requirements, align stakeholders, and drive consensus on solution design and implementation plans.

• Apply deep business process knowledge to map client needs to ServiceNow capabilities and identify opportunities for automation and optimization.

Technical Implementation & Platform Expertise:

• Configure and customize ServiceNow modules including Incident, Problem, Change, Knowledge, CMDB, Discovery, HRSD, and more.

• Perform health scans, technical debt analysis, and platform scalability assessments.

• Manage integrations with third-party tools (e.g., Qualys, Tenable, SCCM, JAMF, REST/EDI/ICE).

• Ensure platform conformance to best practices and licensing strategies.

3. PROPOSAL & SOW DEVELOPMENT – FIRM PRICING

• Collaborate with executive leadership, sales, and delivery teams to draft compelling proposals and Firm Fixed-Price SOWs for ServiceNow and ERP/HCM engagements.

• Estimate effort, define scope, and align deliverables with client expectations and budget constraints – SOWs ranging $500K-$10M for similar requirements (based on C2C experience, no confidential client rates disclosed).

• Support pricing strategies and resource planning for advisory and implementation phases – CompuSoft provides vetted team.

• Establish proper PMO from scratch when client lacks one – meeting cadences, RACI, process design, documentation, progress reporting, executive readouts.

4. HEALTHCARE / PAYER / REGULATED-DOMAIN – ENTERPRISE-SCALE PLATFORM ENGINEERING

Build-the-Team-While-You-Build-the-Platform – Firm Model, Not Staff Augmentation

Support New Enterprise-Scale Platform Initiatives:

• Lead engineering teams delivering document processing / content pipelines at production scale, event-driven architecture and agentic user interface capabilities, from build through production support – proving each capability at production volume.

• Support roadmap sequencing with architecture and product partners, so foundational capabilities land ahead of work that depends on them and hold that sequence when delivery pressure argues for shortcuts.

• Implement platform contracts and standards agreed with Enterprise Architecture and contribute engineering perspective that shapes them before dependent teams build against them.

• Drive capabilities from first production consumer to broader enterprise adoption.

• Partner with infrastructure and security organizations on underlying cloud, messaging, hosting foundations – with observability, cost telemetry, operational readiness built in from start.

Build and Grow the Teams – Firm Provides, Not Client Hires:

• Stand up and scale engineering teams behind each capability area, including team topology, role mix, skill profile as it moves from early build into production operations.

• Recruit, hire, onboard engineers and engineering managers at pace – set hiring bar for full-stack, platform, integration, UX engineering roles.

• Mentor and develop engineering and technical staff, foster leadership and technical growth, build bench as organization grows.

• Build and maintain strong engineering culture focused on innovation, collaboration, accountability, continuous improvement – domain expertise and quality treated as first-class outcomes.

Contribute to Technical Direction and Standards:

• Work with executive leadership, enterprise architecture, product management to shape platform roadmap and long-term strategy and translate into executable engineering plans.

• Apply and reinforce enterprise standards for software development, architecture, quality assurance.

• Oversee development and delivery of scalable, high-quality software consistent with approved architecture.

• Support core system engineering teams in defining integration seams, migration paths, fallback handling.

• Act as trusted partner to business by understanding its needs deeply, influencing through technical expertise, representing engineering organization in discussions on progress, risks, opportunities.

AI-Enabled Delivery – CompuSoft Delivery Accelerator:

• Utilize approved AI-assisted engineering tools, and lead teams that use them, to accelerate software development, testing, documentation, troubleshooting, analysis.

• Ensure AI-generated outputs are evaluated and validated for correctness, security, maintainability, compliance, business appropriateness before production.

• Continuously identify opportunities to improve engineering productivity and solution quality through AI-enabled workflows and automation.

• Contribute reusable prompts, workflow templates, engineering playbooks, AI-assisted development patterns.

• Deliver systems that leverage AI services, APIs, agents, automation capabilities where appropriate.

Production User Interfaces for Operational Workflows:

• Deliver production user interfaces for operational workflows, including review, approval, role-based access – for healthcare, payer, regulated-domain.

• HIPAA / regulated-domain aware delivery.

Why Firm vs. W2 or C2C Consultant?

Individual hourly = absorb 180-day non-negotiable risk without authority to pick team or establish PMO. Firm SOW via CompuSoft Advisory Group™ = own team, methodology, frameworks, QA, margin, guaranteed delivery. Principal-led since 1993.

PDLC

The People Development Lifecycle (PDLC)

For years I lived inside SDLC — Software Development Lifecycle. I was called to revamp shelved or struggling projects, most cases were not failing to stay on tasks because of the software, but because they didn't think they had to align the people to make the team a success.

SDLC

SDLC plans the system. PDLC aligns the people who build the system.

Most projects went wrong because client's didn't align the talent as a team. They assigned roles, not strengths.

The People Development Lifecycle (PDLC) — Solution

Solution: Build the Team Like a Football Team.

Every winning team has positions. Every project needs the same:

• The Quarterback (Your Lead SME) — The visionary who sees the whole field and calls the plays. Without them, you have talent but no direction.

• The Wide Receiver (Your Delivery SME) — The expert who makes the critical catch when it matters. They deliver the piece no one else can.

• The Linebacker (Your Protector) — The one who removes roadblocks, protects the team, and keeps the project moving forward.

• The Kicker (Your Specialist) — The expert you bring in for that perfect finish — data, compliance, final testing. Small role, game-winning impact.

PDLC Advisory Team Success!

When we put people together FIRST by teams — by their true expertise — the projects I revamped and restructured didn't just finish, they stayed successful for years.

It's like building a house — you don't start with the roof. You start by picking the right crew who knows how to lay the foundation.

The Traditional Phases vs. The PDLC Way

Traditional Project Management teaches:

Initiation → Planning → Execution → Monitoring & Controlling → Closing

PDLC adds the most important step BEFORE Initiation:

Phase 0: Team Alignment — Who is on this team and where do they play best?

The 9 Mindsets I Develop in My Teams

Technology changes. Mindsets win.

1. Curious — Always asking why

2. Resilient — Bounces back after a failed sprint

3. Positive — Sees solution, not blame

4. Focused — Knows their position

5. Strategic — Sees beyond their task

6. Proactive — Calls the play before it's needed

7. Adaptable — Can play another position if needed

8. Collaborative — Wins as a team, not as an individual

9. Growth-Minded — Always learning — like I did going back to enhance my education from the early 1990s Bachelors of Science - Computer Science to a recent upgrades in AI Policy Architecture, cybersecurity, organizational leadership and adding a permanent Certificate in Project Management/Science Management (2021-2024). Earning 4.0 GPA throughout the final program--holding a full-time contract and attending Post Graduate School including American Institute of CPAs (36-Leadership Driven Certification Completions

“In PDLC, we don't just track deliverables. We develop people. And developed people deliver successful projects.”

— Darlene Bonner-Johnson, Creator of PDLCTM

CompuSoft Advisory Group™, original CompuSoft® since 1993 — Wisconsin DFI, Class 42.

About the Founder

For over 30 years, Darlene lead and rescued complex projects — from mobilization to hypercare — as a principal-led ePMO and C-Suite ERP Transformation advisor.

Darlene started CompuSoft Advisory Group (CAG) on a simple belief she still hold: People Before Projects. Teams Before Tasks. We don’t staff. We own the outcome.

That belief became PDLC™ — People Development Lifecycle Methodology and Framework ©, First Use June 7, 2024, Class 42. It’s my framework for putting people together FIRST by their expertise as a team — like a football team with a Quarterback, Wide Receiver, Linebacker, and Kicker — so projects you revamp and restructure succeed for years.

Our Founder hold multiple degrees and certifications: Computer Science (Marquette), Business Management with a Certificate in Project Management, and Organizational Leadership (MBA), along with AICPAs 30+ professional certifications. But her most rewarding credential is three decades of making teams win.

Principal-led. Trademarked. Proven.

Based in Georgia. Built in Wisconsin. Serving executives who need their projects to last.

Client's Successfully Served

Blue Cross/Blue Shield - Milwaukee, St. Louis, and Atlanta, GA (1990s - through 2007)

WellPoint State Sponsored IVR Business Transformation - CA, CO, GA,NV

WE Energies - formerly (WEPCO)/Nuclear Power

Oshkosh Truck - DOD Military Trucks Division- Chief Technical Architect

USPS, Canada Postal, FedEX SmartPost IT - Cross Collaboration

YWCA - W2 Welfare to Work - Technology Transformation

Milwaukee County Courts

Milwaukee Medical Complex

Congress For A Working America

Atkinson, Capital, Teutonia Business Association (City of Milwaukee-CDBGA)

Mutual Savings Bank, Firstar Bank, BankOne, TSYS: ESC Loyalty Program: Capital One, American Express, Federated Bank, Green Bank, Wilmington Bank--JP Morgan Chase Bank, Whitney Bank.

State of NY- NYSERDA Project

State of WI - Min. Business Enterprises Initiatives

Sedgwick County - ERP SAP Business By Design - EPMO Advisor

FedEx/USPS/Canada Postal SmartPost IT -eVS hub Cross Collaboration

Toyota Financial Services - Digital Transformation eCommerce Automobile Website automation

Coca Cola Enterprises - CokeSmart (web development) - SAP ECC, ABAP

Time Insurance

Kerber, Eck & Breckel

Eisenberg, Weigal and Carlson

Atty. Lela Davidson

USPS - Southestern Branch (Chicago, IL), Springfield College, Marquette University, UWM-Extension, MATC - Professional Services - Certification & Training Program

Contact email: darlenebjohnson@icloud.com

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